About the course

“Etiquette is what you are doing and saying when people are looking and listening. What you are thinking is your business.” – Virginia Cary Hudson

When you think of the qualities you need for success in your nursing career, you probably think of clinical leadership and management skills. But, professional etiquette is a skill that cannot be ignored for career success. Etiquette is more than good manners; it's a tool for cultivating good relationships.

If you’re aiming for advancement and career success, you need more than clinical expertise, more than management savvy, more than leadership skills. You need to practice professional etiquette.

This course is aimed at improving the knowledge of nurses regarding professional etiquette. When etiquettes are followed all involved are able to feel more comfortable and things tend to flow more smoothly resulting in a more productive and successful career.

Learning outcomes

  • Determine the code of ethics for nurses.
  • Explain the code of professional conduct for nurses.
  • Identify essential nursing values and behaviours.
  • Facilitate professionalism in workplace.
  • List the legal and ethical principles while rendering care to the clients.
  • Identify possible ethical dilemmas in nursing practice.
  • Determine healthy and unhealthy ways to manage and resolve conflict.
  • Identity bullying in workplace and its management process.

CPD Points

2 Points  


2 Hours (Self-Paced)

Course curriculum

Student Revies

What our students say...

  • Professional etiquette

    By norest mashonganyika

    The material and content was relevant to my nursing practice

    The material and content was relevant to my nursing practice

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